The A-Team headed southwest to attend the Restaurant Leadership Conference and join industry leaders from across the country.
It has been incredible to see your team’s support for our goals.
Continuing Our Legacy of Outstanding Service
Asher’s 2024 Client Survey
While our industry has changed dramatically over time, one common thread has been consistent throughout Asher’s 50-year history: our laser focus on client service. While we pride ourselves on groundbreaking creative, strategic media planning, and state-of-the-art website development, Asher’s true strength has always been its commitment to ensuring we exceed client expectations.
This is why we are so pleased with the results of our 2024 client survey. In September, Asher asked its clients to answer a few simple questions. The results speak volumes about what we do best:
4.7/5
with 75% being 5/5
How satisfied are you with Asher Agency?
The weighted average was 4.7 out of 5, with nearly three-quarters of our clients giving us a 5 out of 5. Here’s one of the many responses reflecting this high standard: “It has been incredible to see your team’s support for our goals.”
How likely are you
To recommend Asher Agency to others?
Another 4.7 out of 5. One respondent said it best: “I’ve made recommendations to others and would be happy to keep doing so.”
What do you perceive to be Asher Agency’s greatest strength?
“Knowledge,” “responsiveness,” and “communication” were among the most common response—spot on from what we hope to be known for!
Asher Client
2024 Asher Client Survey
It’s thanks to all of you!
If you were among the clients who answered our survey, we sincerely thank you for your time. Your responses will ensure that we continue to maintain a high standard moving forward. If you didn’t have a chance to respond, we’d love to hear your thoughts at any time. Please email your comments to [email protected] or call us at 260.424.3373.
Over the years Asher has retained clients for an average of more than eight years—a number exponentially higher than the industry average of 2-3 years. Our survey results help define why we enjoy such strong relationships, and it confirms that we have the right priorities. However, we’re by no means complacent. If anything, what we’ve learned from our clients inspires us to do even more. Because ultimately, beyond the numbers, our work all comes down to meeting client needs, over and over again. That’s what we’ve done, and it’s what we will continue to do, for the next half-century and beyond.
More of our thoughts
While there are challenges to franchise marketing, there are also strategies to conquer the challenges of running a successful franchise.
Asher Agency (KMBlu LLC) is honored to now be able to offer its clients and partners a mutually beneficial and rewarding benefit.