Posts by Margaret Davidson

Finding opportunity in uncertainty: Areas banks should invest in during and after COVID-19

Finding opportunity in uncertainty: Areas banks should invest in during and after COVID-19

In the age of disrupted portfolios, accelerated digital consumption, and operational models turned on their heads, financial institutions must face this dynamic economic landscape head-on to stay profitable. In between deep cleaning and surging customer calls, key components of your business from brand reputation to profitability are left vulnerable, which makes action during this interim even more pivotal. Taking your institution’s positioning, infrastructure, and customer profiles into account, we’ll examine key topics and tactics to maximize resources for now and into the future.

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