May 7, 2020
Lessons learned from COVID-19: What the synergy of telehealth and UX means for healthcare
May 7, 2020
Lessons learned from COVID-19: What the synergy of telehealth and UX means for healthcare
User experience design (UX), the process of crafting a user’s experience of a product or service, is critical to every industry, but it serves a special place in healthcare. People might be ill or distressed when visiting a provider’s site, which means any hidden or misplaced information could result in a lost prospective patient, and a lost opportunity to demonstrate your expertise and credibility.